Start with what your business is experiencing.
You do not need to diagnose the problem or identify the perfect service before contacting Kordana. Tell us what is affecting your business, and we will help clarify which technology areas are worth reviewing.
A few business-level details can make the conversation more useful.
You do not need technical documentation to begin. General information about the people, locations and business issue is enough for an initial conversation.
- 01Approximate number of employees
- 02Number of business locations
- 03The main technology issue or business concern
- 04Who currently manages the technology
- 05Whether different vendors manage different systems
- 06Which employees or operations are affected
- 07Whether the business is hiring, expanding or changing software
- 08Any important timing or business deadline
Central Florida presence with remote and on-site flexibility.
Kordana works with businesses across Central Florida, including Orlando, Kissimmee, St. Cloud and communities throughout Osceola County, through remote consultation and support with on-site availability when appropriate for the engagement.
- Service area
- Central Florida
- Availability
- Remote and on-site
- Business days
- Monday through Friday
- Human hours
- 8:00 AM to 5:00 PM
CENTRAL FLORIDAKORDANACommon questions before contacting Kordana.
Clear expectations make the first conversation more useful for everyone.
01Do I need to know which service I need?
No. Start with the business problem or technology concern. Kordana can help identify which areas are worth reviewing.
02Can Kordana work with our current technology providers?
Yes, depending on the situation. Kordana can review existing responsibilities and help coordinate with current vendors when appropriate.
03Does Kordana provide remote and on-site help?
Kordana works with Central Florida businesses through remote and on-site service based on the needs of the engagement.
04Is Kordana an emergency or around-the-clock support service?
Kordana’s published human business hours are Monday through Friday, 8:00 AM to 5:00 PM. Any ongoing support expectations must be defined in the applicable service agreement.
05What should I avoid sending by email?
Do not email passwords, administrator credentials, customer data, payment information or sensitive system and security details.
06What happens during the first conversation?
The conversation focuses on what the business is experiencing, who is affected, the existing technology responsibility and the most practical next step.
07Do I need to replace all of our current technology?
No. Kordana begins by understanding what already exists, what is working and where improvement may be useful.
Not sure where the technology problem begins?
Kordana Signal can guide you through a short business-technology assessment and provide a practical snapshot based on your answers.
Let’s clarify what your business needs from technology.
Begin with a scheduled conversation, a phone call or a short email. Kordana will help determine the most practical place to start.